FAQ
Login, usage, network and after-sale notes. Delivery stays on the private order page. If you are stuck, use the chat button and send the order ID plus a screenshot.
Sign-in
How do I use the delivery details?
Open the private order page after payment. Cursor deliveries are often email----password----token.
- Token (recommended): on a computer, open cursor.com, press F12 → Application → Cookies, replace WorkosCursorSessionToken with the token from the order page, then refresh.
- Password: Sign in on cursor.com with the email and password from the order page.
- Verification code: tap send on the Cursor login page, then check the delivery email. There is no separate inbox tool here — if nothing arrives, chat with the seller.
How do I switch the Cursor app to the bought account?
- Sign the browser into the bought account first.
- In the app, open Settings and sign out if another account is still there.
- Sign in and approve the browser prompt.
It still says Free after I sign in.
Check cursor.com/dashboard in the browser. If that page shows Pro, quit the app completely and sign in again. Do not run two Cursor windows or crack plugins.
Too many free trial accounts used on this machine
This marks the computer, not the account. Fully quit Cursor and sign in with the paid account. If it still blocks you, reinstall including user data or try another machine, then send the Request ID in chat.
I keep getting signed out.
Tokens expire. Paste the token again or sign in with email and password. If it drops repeatedly or says disabled, stop retrying and message the seller.
Verification codes
Where do I get the email code?
Send the code on the Cursor login page first, then open the delivery mailbox from the order page. Wait 10–30 seconds. If the mailbox is empty, chat with the order ID.
It asks for an SMS code.
Only accounts that already have a phone will receive SMS. Do not bind your personal number. Ask the seller if Cursor forces phone verification.
Usage
How much usage does a Cursor Pro account have?
| Part | Typical | Notes |
|---|---|---|
| Included | $20 | Shown on the dashboard |
| Bonus | about $20 | Often added later, not shown on day one |
| On-demand | about $22 | Enable it yourself in Spending |
| Total | about $60 | If all three are used |
How do I turn on on-demand usage?
- Open cursor.com/dashboard → Spending.
- Enable On-demand usage and set a monthly limit or No Limit.
- Restart Cursor.
Do not attach your own card. On-demand bills at API rates.
How do I check remaining usage?
Use cursor.com/dashboard → Spending. This shop has no separate usage tool. Chat us if the dashboard looks wrong.
Errors and network
This model provider doesn’t serve your region
The model looks at your exit IP, not the account. Use a global/TUN proxy in a supported region, switch HTTP Compatibility Mode to HTTP/1.1, restart Cursor, and try Auto.
Connection failed or it keeps spinning
Switch to HTTP/1.1, change proxy node, disable MCP/extensions, then run Network diagnostics in Cursor settings.
Orders
Where is delivery and how long does it take?
Paid orders show cards on the private order page. Automatic listings appear soon after payment. Manual listings wait for the seller. Use Find order on the homepage if you lost the link.
How do I pay?
Enter a delivery email in the bag and pay the exact amount on the hosted checkout, usually USDT on TRC20.
The account does not work.
Request a replacement on the order page, or chat with the order ID, error text and a screenshot.
If you are still stuck, go back to the shop and use the chat button with your order ID and a screenshot. Or email support@modelporta.click